Sykes has announced several hundred job cuts in Costa Rica. This is because of a reduction in operations with one of its 10 clients. 80% of those affected will be relocated within Sykes. Many of the employees let go will easily transfer to one of many other multinational companies because of their experience and bilinguality.
Sykes is well known for its agreement with the Government to offer a training program in English and hire many of the graduates. Currently, the company has over 5,000 employees in the country.
The causes of the reduction in operations have to do with the strategy of the client, not the quality of Sykes employees. Sykes has new contracts on the horizon and positive growth projections for other accounts.
Sykes guarantees that it will respect and apply all the procedures established by law to finalize any employment relationship with those affected who are not moved around within the company.