Uber is making a change to benefit its drivers, also known as collaborating partners. They often are stuck waiting for passengers, having already accepted the trip and arrived at the meeting point.
At that point, they are unable to accept another ride. They are just out of service for as long as it takes the customer to get to the meeting point. The app is meant to be used when the customer is already at the meeting point.
The change is that a fee will be added for wait times over two minutes. If the client arrives more than two minutes late they will be charged ₡40 for each minute or ₡55 if using UberPLUS, or ₡75 if using uberXL.
This fee does not have a dynamic rate rather a set one. To avoid having to cancel it, be aware of notifications sent to your phone about the status of the trip and the driver’s arrival so you can organize your time.
